Privacy Policy

In order to prevent the leakage, loss, or falsification of personal information, tezomeya (the “Store”) has established the following basic policy regarding the handling of personal information (the “Privacy Policy”). We will comply with our Privacy Policy and strive to properly manage, use, and protect the important personal information we receive from our customers. We will inform our employees and third parties to whom we outsource the protection of personal information about the proper handling of personal information in the course of business, and we will conduct proper management and supervision.

Collection of personal information

We may collect your name, date of birth, address, telephone number, e-mail address, shipping address, transaction history on our website and its contents when you purchase a product or make an inquiry. When collecting such information, we will comply with laws and regulations regarding the protection of personal information, clearly state the purpose of use, obtain the information in a fair manner, and handle the personal information appropriately within the scope of the purpose of use.

Purpose and scope of use of personal information

The personal information provided by the customer will be used for the purposes specified by the customer and related operations, such as order-related operations, replying to inquiries, system maintenance, and important notices.

Prohibition of disclosure and provision of personal information to third parties

This site will not disclose or provide personal information to third parties without the consent of the customer, except in the following cases.

  • When this site outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
  • When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
  • When it is necessary to cooperate with a national agency, a local public body, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by law.

Reference procedures for correction and deletion of personal information

If you have any questions or concerns about the personal information you have provided, please contact the “Contact Us” section of this Privacy Policy. We will respond to inquiries and consultations from customers regarding their personal information as quickly and strictly as reasonably possible.

About the use of cookies

Our website uses cookies for the following purposes: Cookies are a mechanism that temporarily stores data on your computer through your browser when you visit a website. The information collected by cookies does not contain any information that can be used by us to identify individual customers.

  • To submit an inquiry form
    The name, e-mail address, and other information you enter when submitting an inquiry form on our website will be saved in your browser as a cookie. This is for your convenience and saves you the trouble of retyping the details. This cookie will be retained for up to one year.
  • To measure the traffic and behavior of visitors who access our website
    In order to improve the service of our website, we use an access analysis tool that uses cookies to analyze the usage status of our customers.
  • For the use of embedded content
    Pages on our website may contain embedded content (YouTube videos, SNS content, etc.). Embedded content from other sites works the same way as if you were visiting the site of the corresponding service. These sites may collect your data, use cookies, embed additional tracking by third parties, and monitor your communications with the embedded content. This includes tracking your communications with embedded content if you are logged in to the applicable service’s site using your account.


We will review and revise our privacy policy as necessary. The timing and content of the revised privacy policy will be posted on our website (notice, this page, e-mail notification, etc.) and other appropriate methods will be used to notify customers.

Contact for inquiries

If you have any questions about our privacy policy, please contact us at the following

451, Taruya-cho, Nakagyo-ku, Kyoto-shi, Kyoto 604-8322 Japan
Tel +81-75-202-7655

Contact Us

Established on September 2, 2002
Revised on July 6, 2022